About Pen

No matter how busy we get, we never lose our focus that people like you come to us because you want to be taken seriously, you want to be looked after and you want people you can rely on. We're confident you'll enjoy all this with Pen and instantly see the difference between the rest of our competitors and us.

At Pen, our number one focus is you. We care about what we do, we believe passionately in our company and services, and we take quality seriously. These aren't just empty words at Pen. We're quality controlled to ISO9001:2000 accreditation standards, which means we don't mislay your details, we don't lose your record files and we are continually monitored and assessed by an independent body to ensure we maintain these high quality control standards.

We've been in business since 1997 and our owner has over 20 years' industry experience. Pen was formed with the objective of actually giving people the service they paid for, and today we are still setting the industry standard. Pen is a company that values its honesty and integrity, and we will never pressure you with sales tactics or treat you any less than we would want to be treated ourselves. We recognise you have a choice as a customer, but our advice is not to forget that you get what you pay for.

You may find other companies appear to offer a better deal, but our expertise means that our maintenance and repair services are second to none. Our agreements set out exactly what we will and won't do, and we follow them to the letter.

You can have confidence in your IT equipment knowing that it is covered by Pen. It's why some of our customers refer to us as their AA for PCs.